Bg997 believes gaming should be a source of entertainment — not a source of stress. With our responsible gaming policy and suite of protection tools, you can always play safely and within your own limits.
Play for Fun, Play Responsibly
Responsible Gaming means enjoying gaming purely for entertainment, within your means, and with full awareness. If you always keep in mind that playing at bg997 is for fun — not a way to recover lost money — you're already a responsible player.
Online gaming platforms offer great entertainment, but excessive play carries real risks. bg997 is committed to keeping its users informed about this. We want you to enjoy every session — without ever finding yourself in a situation that harms your mental or financial well-being.
As part of responsible gaming at bg997, we ask every user to follow a few core principles: set a clear budget, stick to your planned play time, never chase losses with bigger bets, and always prioritise time with family and friends.
Remember: Gaming is for entertainment. Don't use it as a way to recover lost money — that only makes things worse.
Bg997 provides a range of effective tools to help every user stay in control of their gaming. These tools are accessible from your account settings at any time:
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, you cannot exceed that limit. Decreasing your limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Decide in advance the maximum amount you're willing to lose within a given period. Once you reach that limit, bg997 will automatically stop you from playing.
Set a maximum duration for each gaming session. When the time is up, bg997 will alert you and, if needed, automatically log you out.
You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, logging in or placing bets will not be possible.
If you feel your gaming habits are getting out of control, opt for a long-term self-exclusion. Your account can be fully closed for anywhere between 6 months and 5 years.
The questions below will help you honestly assess your gaming habits. Check any that apply to you:
Bg997 has kept the self-exclusion process as simple as possible, because we want nothing to stand in your way when you need help. Follow the steps below:
If you have trouble doing this through Settings, contact support@bg997.appemail - or reach out via live chat — our team will assist you right away.
Bg997 strictly prohibits gaming services for anyone under 18. Age verification is mandatory at registration, and KYC documents may be requested where necessary. Any account found to belong to a user under 18 will be closed immediately.
If you have children or teenagers at home, it's a good idea to take a few precautions:
Problem gambling is a real health issue, and there is no shame in it. If you feel that you or someone close to you may be struggling, reaching out for help is the bravest thing you can do. bg997's support team is ready to assist with complete confidentiality.
You can reach us at any time:
Remember, asking for help isn't a sign of weakness — it takes courage. bg997 is always here for you.
Watch out for these warning signs:
Overspending — Spending beyond your set limit.
Losing Track of Time — playing for hours without even realising it.
Loss of Emotional Control — continuing to play out of anger or frustration after a loss.
Neglecting Family — prioritising gaming over family and work.
Playing on Borrowed Money — Borrowing or taking on debt to cover losses.
Secretive Gaming — Hiding gaming activity from loved ones.
For quick assistance:
Contact SupportSteps bg997 Has Taken to Keep You Safe
Bg997's limit system lets you control your deposits, losses, and time — all three in one place. Once set, nothing changes unless you choose to change it.
Bg997 operates under a licence from an international gaming authority. Regular audits are conducted to ensure that responsible gaming standards are continuously upheld.
The bg997 system automatically detects unusual gaming patterns and, where necessary, prompts users to take a break.
Self-exclusion at bg997 takes effect the moment you apply. No delays, no extra steps.
Bg997's customer support team is specially trained in responsible gaming. They can assist you with any concerns in a sensitive and understanding manner.
At bg997, you can view a summary of your gaming history, spending, and time played at any time — a useful way to understand your own patterns.
At bg997, the safety and wellbeing of every user is our highest priority. Use our protection tools to enjoy gaming within your own limits. Whenever you need help, we are always here for you.